Relay by BackOps.ai

Intro

BackOps is presented as an AI-native operating system for supply chain and logistics that focuses on turning internal processes into always-on automation. The available materials position the platform as able to work across legacy systems, vendor portals, manual tools and tribal knowledge. The site highlights a component named Relay for automating operational workflows, with particular emphasis on order management tasks.

Key Features

• Always-on automation that connects across legacy systems, vendor portals and manual tools, intended to reduce manual handoffs and repeated work.
• Relay, the workflow automation component, is described as handling the full order lifecycle from inbound inquiry through ERP update.
• Order management automation examples include status checks, order modifications and address changes, and other order-related tasks mentioned on the site.
• The vendor offers walkthroughs and demos ("Book a Demo" / "Get started" invitations) to show how teams can automate operational workflows.

Who this is for

• Supply chain and logistics teams looking to reduce manual operational work and centralize processes across multiple systems.
• Teams responsible for order management workflows that need continuous automation of status tracking, modifications and ERP updates.
• Organizations that want a demo or walkthrough to evaluate automation of specific operational processes.

Note: Public pages captured do not display pricing details or explicit privacy and security statements in the snippets provided, so prospective users should request those details during evaluation.